EG-TEK Group (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our website visitors, clients, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us or submit an inquiry, we may collect:
Full Name
Company Name
Email Address
Phone Number
Project Location
Any information you voluntarily provide through forms, emails, or phone calls
Technical Information
Our website may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Visit
Referring Website
Cookies and Usage Data
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and service requests.
Prepare quotations and proposals.
Deliver our fire protection and fire alarm system services.
Improve our website and customer experience.
Send important service updates.
Maintain customer records.
Comply with legal and regulatory obligations.
Protect against fraud and unauthorized activities.
3. Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Remember user preferences
Enhance browsing experience
You may disable cookies through your browser settings. However, certain features of the website may not function properly.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
Authorized employees
Installation and maintenance teams
Technology service providers
Government authorities when required by applicable law
Regulatory bodies for legal compliance
All third parties are expected to protect your information appropriately.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information from:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to:
Provide our services
Meet contractual obligations
Comply with legal requirements
Resolve disputes
Maintain business records
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users are encouraged to review the privacy policies of any external websites they visit.
8. Your Rights
Depending on applicable laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal data where legally permitted.
Withdraw consent where applicable.
Object to certain processing activities.
To exercise these rights, please contact us using the details provided below.
9. Children’s Privacy
Our website and services are intended for business and professional use. We do not knowingly collect personal information from individuals under the age of 18.
10. International Data Transfers
As EG-TEK Group serves clients across Qatar, the GCC, and the Middle East, your information may be processed or stored in different jurisdictions where necessary for providing our services. We take reasonable steps to ensure your information remains protected.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. Any updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
EG-TEK Group
Phone : +974 4471 0274
Email: info@eg-tek.com
Our Commitment
At EG-TEK Group, protecting the confidentiality and security of our clients’ information is an integral part of our commitment to delivering reliable fire protection, fire alarm, testing, commissioning, and maintenance solutions throughout Qatar, the GCC, and the Middle East.